Wednesday, April 29, 2009

My trip to McDonald

First, I ordered a small hamburger with four pickles and small well done French fries with out salt and asked for the receipt that showed the exact order that I made. I had to emphasize my special requests couple of times. As she was taking my order, she smiled and afterwards she looked up and asked me if this was for school assignment and I told her that it was not.
Then, she went back to put down my special requests on the receipt. At first, she told me that she couldn't put down four pickles on my receipt but after punching the buttons on her system couple of times, she was able to put down four pickles on my receipt and without salt for the French fries. However, she was unable to put down well done on my receipt. I told her that I really needed to get the word 'well done' on my receipt so she tried again but she couldn't do it. Then the manager came and she explained him the situation. He tried to put the word ‘well one’ on my receipt, but he couldn’t do it because he said that it would change the principle of their system. The personnel then double checked my order and asked me if I wanted anything else. As I told her that I did not want anything else, she went to tell the burger makers to put down four pickles on my burger. She shouted, "Four pickles! Just four!! "For a second, there was a miscommunication. The burger makers were confused and kept asking for the number of pickles that they had to put. After repeating about five times, the burger maker understood and started to move. There were about three burger makers and they were just talking and laughing before the personnel requested a burger with four pickles. As the burger maker started to make my burger, the personnel went to fry my French fries. Even though there were lots of fries on French fries section, because I specifically requested for the fries with out salt, she had to fry new French fries. It took about 5 minutes for them to get my order ready. As she got the fries, she went to get my burger. However, for a second she couldn’t find a right burger. She asked the burger girl where the burger with four pickles was. The burger maker girl found my burger and handed to the personnel. The order was completed correctly. My hamburger had four pickles and small fries were well done and did not have salt. However, I was unable to get word ‘well done’ on my receipt.
Overall, all the staffs were doing their jobs and were productive. I would give them eight out of ten only because the burger makers had hard time understanding the word ‘four pickles’ and took a while for them to figure it out. The personnel, who took my order, really tried her best to complete my order.
I felt that the staffs were trying their best to get the receipt that I asked for. After all, the personnel spend most of her time trying to put down the special requests that I made on my receipt. I expected them to give me an attitude but instead they were very friendly and willing to help.
If I was brought in as a consultant to McDonald’s, I would train the staffs on how they are supposed to react and operate whenever the customer makes special orders. This way the staff will be ready to take special orders and satisfy customers.

Tuesday, April 7, 2009

I am the D kind of person~ lol

I would say that the test result was pretty accurate. I was happy with my result. I was surprised that only couple of people were in my section. I was in High D to I section, where everyone wrote their names really big and were determined to be "the leader. " I do not think people perceive me as a leader in the beginning because I tend to be shy and listen to others. However,after a while, I will end up talking the most and share my thoughts. I do not let anyone boss me around nor do I boss anyone around. However, I get very mad or upset when people do not agree with me. I will start argue and will not lose. I am very stubborn but I do try to understand other people. Sometimes, I speak up and act as a leader right away. I like having the power and being a leader. I may not be the most organized person in the world,but I am responsible. I do not quit and I like challenges. I like adventures and trying out new stuff. I do participate in all of my classes. I am not really afraid of talking out loud.
I think these test do help people in terms of finding out each person's management type. It will also help people learn about themselves.
For the winter survival scenario, I think I would want type C leader/manger to be around. This leader/manager will concentrate on key details, think analytically, weigh pros and cons. This person will be aware of the circumstances and find the best solution that will help me survive.

Sunday, April 5, 2009

My Beautiful Future

As I was growing up, I dreamed of many things. However, as I was getting older, I realized that I couldn't just dream but needed to set a goal and plan it to achieve it. Before I went to college, I did not know what I was going to do because I had no passion for anything. However, my parents have helped me to set a goal and find my career. I am planning to get a CPA in two and a half years and work at one of big four accounting companies. Sounds little boring? This isn't my dream but it is one of steps that I need to take to achieve my ultimate goal. After working for a year or so, I am going to save money to go to law school. My dream school is Yale. I am going to do whatever it takes to go to Yale law school. I am planning to study at Yale either bankruptcy law or financial law and become a bankruptcy or financial lawyer. At the same time, I want to keep on studying Buddhism and hopefully become enlightened. I am also planning to take pottery classes starting this year and open my own gallery before I turn 30. I am also planning to continue on playing violin and join one of NYC orchestras this fall. One of my biggest dream is to travel the world and learn all the cultures. I want to learn French, Spanish, Chinese, Japanese, German and etc. I am also planning to live in Iceland after my retirement and design my own igloo house and get a penguin. Don't worry, I am not crazy. However, it is my dream and I hope to come true in one day. Until then, I am going to work hard and just keep on moving.