My trip to McDonald

First, I ordered a small hamburger with four pickles and small well done French fries with out salt and asked for the receipt that showed the exact order that I made. I had to emphasize my special requests couple of times. As she was taking my order, she smiled and afterwards she looked up and asked me if this was for school assignment and I told her that it was not.
Then, she went back to put down my special requests on the receipt. At first, she told me that she couldn't put down four pickles on my receipt but after punching the buttons on her system couple of times, she was able to put down four pickles on my receipt and without salt for the French fries. However, she was unable to put down well done on my receipt. I told her that I really needed to get the word 'well done' on my receipt so she tried again but she couldn't do it. Then the manager came and she explained him the situation. He tried to put the word ‘well one’ on my receipt, but he couldn’t do it because he said that it would change the principle of their system. The personnel then double checked my order and asked me if I wanted anything else. As I told her that I did not want anything else, she went to tell the burger makers to put down four pickles on my burger. She shouted, "Four pickles! Just four!! "For a second, there was a miscommunication. The burger makers were confused and kept asking for the number of pickles that they had to put. After repeating about five times, the burger maker understood and started to move. There were about three burger makers and they were just talking and laughing before the personnel requested a burger with four pickles. As the burger maker started to make my burger, the personnel went to fry my French fries. Even though there were lots of fries on French fries section, because I specifically requested for the fries with out salt, she had to fry new French fries. It took about 5 minutes for them to get my order ready. As she got the fries, she went to get my burger. However, for a second she couldn’t find a right burger. She asked the burger girl where the burger with four pickles was. The burger maker girl found my burger and handed to the personnel. The order was completed correctly. My hamburger had four pickles and small fries were well done and did not have salt. However, I was unable to get word ‘well done’ on my receipt.
Overall, all the staffs were doing their jobs and were productive. I would give them eight out of ten only because the burger makers had hard time understanding the word ‘four pickles’ and took a while for them to figure it out. The personnel, who took my order, really tried her best to complete my order.
I felt that the staffs were trying their best to get the receipt that I asked for. After all, the personnel spend most of her time trying to put down the special requests that I made on my receipt. I expected them to give me an attitude but instead they were very friendly and willing to help.
If I was brought in as a consultant to McDonald’s, I would train the staffs on how they are supposed to react and operate whenever the customer makes special orders. This way the staff will be ready to take special orders and satisfy customers.